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Terms & Conditions

Terms & Conditions
  • By visiting our site and/or texting our number, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
  • If you do not agree with any of these Terms, you are prohibited from using or accessing this site.
  • By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
  • These Terms become binding upon the User from the time of his/her accession and are valid during an indefinite period. In the event that one or more provisions hereof become invalid or unenforceable for any reason, this will not affect the validity or applicability of the remaining provisions.

General Conditions:

  • Make It Hapin is an online concierge service that provides time of knowledgeable agents for personal and creative tasks. These agents research and act as an intermediary between a client and a vendor to find and book physical and digital goods and services to the client.
  • We will charge you for the time of our concierge services after a free trial period. The payment plans vary and will be selected by the user. 
  • Make It Hapin will charge any applicable fees regardless of whether the client decides to purchase what is presented. If a purchase for items presented is not made, the service fee is not applied, not credited, and not refunded.
  • Make It Hapin does not provide or facilitate any illegal services or goods as well as services and goods that violate any laws in your jurisdiction (including but not limited to copyright laws).
  • Make It Hapin does not charge you any extra fee for chatting to us through SMS. However, usual operator rates may apply when texting our number.
  • Make It Hapin may gain access to financial information in order to charge you the fees and merchandise totals. However, these are saved on Stripe and we do not have access to full card numbers, nor do we share this information with 3rd parties
  • Your use of the service is at your sole risk. The service is provided on an “as is” and “as available” basis.
  • Make It Hapin is not liable for any injuries, damages, or problems caused by the third party’s product or service. The vendor or manufacturer should be contacted directly and be held liable. 
  • By using this service, you consent to allowing Make It Hapin to pass along certain personal information to the third party for the purpose of purchasing, delivery, and tracking of orders. MakeItHapin will not sell your personal information. 
  • Verbal, physical, written, or other abuse (including threats of abuse or retribution) of any Make It Hapin customer, employee, member, or officer, will result in immediate account termination.
  • Make It Hapin does not warrant that (1) the service will meet your specific requirements, (2) the service will be uninterrupted, timely, secure, or error-free, (3) the results that may be obtained from the use of the service will be accurate or reliable, (4) the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations, and (5) any errors in the service will be corrected.
  • You expressly understand and agree that Make It Hapin shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including, damages for loss of profits, goodwill, use, data or other intangible losses (even if Make It Hapin has been advised of the possibility of such damages), resulting from: (1) the use or the inability to use the service; (2) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained, or messages received or transactions entered into through or from the service; (3) unauthorized access to or alteration of your transmissions or data; (4) statements or conduct of any third party on the service; (5) or any other matter relating to the service.
  • You agree to indemnify, defend and hold harmless Make It Hapin and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
  • The failure of Make It Hapin to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. You agree that these Terms of Service and Your use of the Service are governed under law.

Request not processed by service:

  • Make It Hapin’s service doesn’t process requests connected to:
  • The violation of any kind of law, statute, ordinance or regulation.
  • Getting involved with or related to
    • narcotics, drugs, cigarettes, steroids, controlled substances or other products that pose a risk to consumer safety
    • items that encourage, promote, facilitate or instruct others to engage in illegal activity,
    • stolen goods including digital and virtual goods
    • promotion of hate, violence, racial intolerance or the financial exploitation of a crime
    • things that are considered obscene
    • requests that infringe or violate any copyright, trademark, right of publicity or privacy or any other proprietary right under the laws of any jurisdiction
    • sexually oriented materials or services ammunition, firearms, or certain firearm parts or accessories, weapons or knives regulated under applicable law.
  • Partaking or being involved into activities that
    • show personal information of third parties in violation of the applicable law
    • support pyramid or Ponzi schemes, matrix programs, other “quick easy money” schemes or certain multi-level marketing programs
    • are associated with purchases of annuities or lottery contracts, lay-away systems, off-shore banking or transactions to finance or refinance debts funded by a credit card
    • focus on selling of certain items before the seller has control or possession of the items
    • collect payments on behalf of merchants
    • are associated with the sale of travel checks or ordering money
    • involve currency exchange or check cashing activities
    • involve certain credit repair, debt settlement services, credit transactions or insurance activities
    • involve offering or receiving payments.
  • Requests that are identified by government agencies to have a high likelihood of being fraudulent.

Modifications to service and prices:

  • Make It Hapin reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the service (or any part thereof) with or without notice. For instance, the service may temporarily be disabled for occasional maintenance.
  • Make It Hapin shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the service.
  • Make It Hapin reserves the right at any time and from time to time to modify or discontinue promotions and/or discounts with or without notice. If a promotion or discount is ending, we will do our best to give advanced notice, but it is not guaranteed.

Refund Policies:

  • For any time-based requests (including but limited to research, data entry, etc) Make It Hapin 100% refund can be requested within 2 hours of placing the request. For requests where Make It Hapin has to use third party vendors, we are bound by the refund policies of our vendors. Upon request, we will inform you about the refund policies of the vendor chosen for your order.
  • Should you place a refund request for items purchased, we will contact the vendor and negotiate a refund. However, success is not guaranteed. If a refund is granted by the vendor, we will not refund our fee.

Account Termination:

  • You can deactivate your account at any time by sending us an opt-out request from your mobile number. If this happens, we will not contact you with any new information or promotions.
  • Make It Hapin, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the service for any reason at any time. Such termination of the Service will result in the deactivation or deletion of your Account or your access to your Account.